Deposit and Withdrawal
Hassle-Free Deposit & Withdrawal
At KVB, we aim to make global financial markets more accessible by simplifying deposits and withdrawals. With secure, fast payment methods and instant deposits, KVB ensures a smooth, hassle-free experience for all clients.
Deposit
KVB offers fast, easy, and secure deposit and withdrawal options, with necessary measures in place to protect our clients. The safety of our clients' funds is our priority—all. All clients' monies are in a segregated bank account authorized by BAPPEBTI.
A. Bank Transfer
Accepted currency: USD, IDR
Deposit method: Bank transfer
Execution time: Your balance will be instantly updated once it is successfully verified with the bank.
Cost: Your bank may apply extra transaction fees and we will only apply the amount which we received
Segregated Account *
- Account NamePT KVB Futures Indonesia
- Bank NameBank Central Asia (BCA)
- Bank Account (IDR)035 310 5601
- Bank Account (USD)035 310 2980
- Swift CodeCENAIDJA
* There may be charges incurred when transferring USD from another bank into our segregated bank account. KVB does not impose any charges on deposit.
Withdrawal
We offer a variety of flexible and convenient methods for withdrawing funds from your account. Simply log in to your Client Area to process your withdrawal.
- Processing methodsBank transfer
- Processing timeApproximately within 10 minutes during office operational hours.
Please note that you can only withdraw funds from your trading account to a bank account held under your name. KVB is unable to facilitate funds transfers to or from third party accounts.
*Important Notice
All payments are subject to security checks. We may request additional information, such as a screenshot of your bank statement or proof of identity, before processing your withdrawal.
We generally process withdrawals using the same method and destination from which it was deposit. However, we may, at our discretion, consider an alternative method.
International bank wire transfers may be subject to fees imposed by your bank. Please contact your bank for further details.
FAQs
Deposit Funds
Which accounts can I use to make a deposit?
You must use your own personal payment accounts for deposits. We do not accept third-party payments or direct payments on behalf of others. For more details, please refer to the Client Area.
Why was my deposit unsuccessful?
You may have exceeded the daily transfer limit or the available balance on your debit card. Please ensure that your card is not expired. If the issue persists, contact our online customer service for assistance.
Will I be charged any fees for making a deposit?
While KVB does not impose any fees, please note that your bank, card provider, or payment gateway may apply transaction fees or commissions, which are beyond our control.
How long does it usually take for a deposit to be credited to my account?
Your balance will be updated as soon as the deposit is successfully verified by the bank.
What deposit methods are available on the platform, and how can I make a deposit?
You can deposit funds via bank transfer to our account in USD or IDR.
Withdrawing Funds
Is there a fee for processing withdrawals?
KVB does not charge any fees for withdrawals. However, please note that international bank wire transfers may incur fees imposed by your bank.
What are the Deposit and Withdrawal policies?
Deposits can be made multiple times in a single day, while withdrawals are limited to one per day per account.
Can I make a withdrawal request immediately after my deposit has been credited?
Yes, there are no restrictions on withdrawals within our office operational hours.
What should I do if the withdrawal status shows successful, but the funds haven't been credited to my bank account?
Withdrawals are processed during office hours. If a withdrawal is marked as successful but the funds have not been credited to your account, it may be due to varying requirements or processing times of different banks.
Why was my withdrawal request unsuccessful?
Your withdrawal request may have failed if it was incorrectly addressed to a third party, as we are unable to transfer funds to anyone other than the account holder. Additionally, insufficient funds in your account could also cause the request to fail. If you continue to experience issues, please contact our Customer Support team, and we will assist you as soon as possible.